Retail Betting Shop — Customer Service Manager

Entain operates Ladbrokes & Coral betting shops. The Retail Customer Service Manager role focuses on delivering top customer service and driving standards daily.

Reporting to the Shop Manager, you will be part of the Shop team, serving customers and building relationships to encourage repeat custom. Your duties include taking bets on sports, processing transactions, demonstrating products, handling complaints, and working toward targets while maintaining shop standards.

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