Real-Time Back Office Capacity Coordinator

Lendable in the United Kingdom seeks a Real‑Time Back Office Coordinator to drive intraday capacity, monitor workloads, and deliver actionable performance insights. This role supports Complaints, Financial Crime, Fraud, Card Disputes and Investigations from London or Chatham.

The successful candidate will manage intraday schedules, report on SLA adherence, and collaborate with the Workforce Lead to build out reporting and scheduling capabilities. Hybrid role with in‑office days per week.

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