Responsibilities
- Support the team and manage day‑to‑day operations to meet and exceed performance goals.
- Own the restaurant’s operations, atmosphere, and guest experience, ensuring smooth service.
- Train, coach, and motivate crew to meet standards and exceed them.
- Own KPIs, support the team, and guarantee each shift delivers expected outcomes.
- Maintain administrative tasks such as rostering and stock management.
- Turn first‑time guests into regulars with memorable moments.
Qualifications
- Lead by example and have previous team‑management experience.
- Ability to bring out the best in others, handle challenging conversations, and ensure everyone feels valued.
- Strong operational focus – keep processes efficient, clean, compliant, and smooth even under pressure.
- Excellent communication, organisational, and problem‑solving skills.
Benefits
- 25% staff discount on food.
- Quarterly performance‑related bonus.
- Profit sharing scheme (YUM Bucks).
- Comprehensive training programmes and clear career progression.
- Private health care and life assurance.
- Pension contribution scheme.
- Income protection scheme.
- Enhanced maternity pay.
- 28 days holiday plus bank holidays.
- Optional benefit picks – gym membership, health screening, travel insurance, and more.
EEO Statement
Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We encourage applications from under‑represented groups.
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