Hybrid Banking Customer Advisor

Coventry Building Society is seeking a Customer Service Telephone Advisor in Coventry. You will handle high volumes of inbound calls, identify customers’ banking needs and guide them to safe, effective outcomes while educating on fraud prevention and secure banking practices.

You’ll join a busy, supportive contact centre with hybrid working, training on systems, and opportunities to progress. The role starts 7th September 2026 with a 12-week onboarding.

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