£14,723.00 per year, Full-time (37.5 hours)
Job Purpose
We offer Insurance to homes, farms and businesses throughout the UK. Our team is expanding and we have the opportunity to recruit a new apprentice to join our team and learn about Business, Administration and Customer Service. This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes. The role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.
Key Responsibilities
- Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.
- Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.
- Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.
- Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.
- Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.
What Will I Learn?
You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.
Qualifications
- Self-motivated with an appetite for continued learning and development.
- Highly customer focused, with customer service work experience desirable.
- Computer literate along with accurate and speedy keyboard skills.
- Effective time management and prioritisation skills.
- Educated to Higher Level preferred
- National 5 qualifications (Absolute) & 2 Highers (Preferred).
- Maths or English must be present.
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