Work Pattern
Week 1
- Mon 09:00-17:00
- Tues 11:30-19:30
- Wed 10:00-18:00
- Sat 11:30-19:30
Week 2
- Sun 08:00-16:00
- Mon 08:00-16:00
- Wed 11:30-19:30
- Fri 11:30-19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five‑star service. This is not just a retail job – it’s a role for people who love pace, work hard and help customers discover our most on‑trend and fashionable products.
You’ll be a resilient and confident brand ambassador, ready to serve customers and sell our latest fashion items in a high‑demand environment where speed and accuracy are crucial.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non‑negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You’ll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where and when you’re needed, always ready to meet the next challenge head‑on.
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