Job Details
Salary £25,272 per annum (Yearly)
Band 2
Closing 26/07/2026 23:59
Interview date 05/08/2026
Job overview
An exciting opportunity has arisen for an Administrative Assistant – Reception/Admin Support based at the Northern centre for Cancer care – North Cumbria, Carlisle
Working on one of the 2 Receptions with NCCC-NC.
Hospital site Carlisle.
- Interview Date: 5 August 2026
37 hours 30 minutes/week
NO AGENCIES PLEASE.
Equality and Diversity
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups.
Main duties of the job
- Deal with telephone enquiries promptly.
- Communicate with patients regarding appointments/transport bookings.
- Make Oncology Review Appointments for patients leaving Oncology Outpatients.
- Issue concessionary parking permits.
- Liaise with NCIC estates on issue contractors passes & keys and parking permits.
- Work within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCC-NC.
- Upload into Patient Record system – E-record.
- Archiving.
Detailed job description and main responsibilities
- Deal with telephone enquiries promptly.
- Communicate with patients regarding appointments.
- Work within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCCNC.
- Upload into Patient Record system – E-record.
Qualifications & Education
- Minimum of 4 GCSEs, Level A – C, including English Language, or equivalent level qualification or relevant experience.
- OCR I or NVQ L2 Business & Administration or equivalent qualification / experience.
Knowledge & Experience
- Understanding of medical terminology.
Skills & Abilities
- Good IT skills to include office software packages.
- Good keyboard skills and Text Processing ability.
- Good communication skills both written verbal and telephone skills.
- Ability to work without direct supervision.
- Ability to be flexible and work as part of a team.
- Understanding of confidentiality issues.
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Candidates who are shortlisted for interview will be contacted by e‑mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
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