Administrative Assistant – Reception/Admin Support

Overview

An exciting opportunity for an Administrative Assistant – Reception/Admin Support at the Northern Centre for Cancer Care – North Cumbria, Carlisle.

Responsibilities

• Deal with telephone enquiries promptly.
• Communicate with patients regarding appointments and transport bookings.
• Make oncology review appointments for patients leaving oncology outpatients.
• Issue concessionary parking permits.
• Liaise with NCIC estates regarding contractor passes, keys, and parking permits.
• Perform general reception meet and greet duties.
• Upload records into the patient record system (E‑record), primarily from one of the receptions at NCCCNC.
• Support the wider oncology team and work within an administrative team to provide efficient service.

Qualifications

• Minimum of 4 GCSEs, Level A–C, including English Language, or equivalent qualification (OCR I or NVQ Level 2 Business & Administration).
• Previous work experience.
• Understanding of medical terminology.
• Good IT skills, including office software packages.
• Good keyboard skills and text processing ability.
• Good communication skills – written, verbal, and telephone.
• Ability to work without direct supervision.
• Ability to be flexible and work as part of a team.
• Understanding of confidentiality issues.

We offer a flexible working arrangement. Speak to us about how we might accommodate your needs. If it works for the service, we will do our best to make it work for you.

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