Housekeeper – Aspire Executive Lounges – Casual

Job Title: Housekeeper

Company: Swissport

Location: Birmingham Airport

Contract Type: Casual

Hours: 0 hours per week, between Monday – Sunday (shift work)

Salary: £13.49 per hour

Job Summary: The Housekeeper reports to the Team Leader and is a key member of the back of house team, focusing on cleaning and waste activities to ensure guest expectations are met and exceeded, so they leave our lounges feeling Welcome, Relaxed & Energised.

Responsibilities

• To maintain a clean and tidy environment for the guests of the lounge to enjoy.
• To maintain clean and hygienic washroom facilities, ensuring accessories are stocked and hygienic bins maintained.
• Remove waste responsibly using the on site skips and compactors and following any recycling procedures.
• Realign lounge furniture and amenities according to the prescribed layout.
• House cleaning fluids in the correct manner following COSHH regulations.
• Maintain sufficient stock levels of cleaning fluids and equipment.
• Maintaining high levels of hygiene and cleanliness in all areas.
• Assist the Chef and team leader with applying the Food Safety Management System consistently.
• Any other reasonable requests made by the team leader or manager.
• Adhoc reasonable requests by local leadership team.

The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Qualifications

• Knowledge of cleaning and sanitisation products, techniques and methods.
• Knowledge of operating cleaning equipment.
• Physical stamina and mobility including ability to reach, kneel and bend.
• Ability to work as part of a team or be self‑motivated to complete tasks.
• Ability to follow processes and procedures and to apply flexibility when required.
• Flexible to work shifts covering 0330 – 2100, 7 days a week.

Benefits

• Free parking whilst at work.
• Industry recognised food safety training and qualifications to FSA L1.
• Industry recognised CPD opportunities with the Aspire Hospitality Academy.
• Comprehensive Employee Recognition scheme.
• Free meals and soft drinks during shifts.
• Uniform provided.
• Swissport pension scheme with ability to self‑contribute.
• 24‑hour employee assistance programme.
• Discounted retail – Varies by Airport Outlet.
• Discounted access to Aspire lounge network for family and friends.
• Potential for placements to other Lounges within the network.

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