Are you looking to join our set? If so, we have an exciting opportunity to sharpen your skills and become a Sales Assistant working 10 hours per week.
What will this role involve?
As a Sales Assistant you will support the store management team, drive turnover and revenue based on lean principles, and focus on customer service. You will act as an ambassador of the Ryman brand.
What will you be responsible for?
- Act as an ambassador for Ryman and the Theo Paphitis Retail Group by learning everything about the business and sharing this knowledge with customers
- Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
- Achieve and strive to exceed KPIs and objectives set by the Store Management Team and the business
- Engage with customers enthusiastically, establish customer needs, and help them purchase by matching products to those needs, highlighting promotions and upselling
- Carry out stock replenishment and maintain accuracy of stock systems when required
- Maintain high visual merchandising standards and ensure store housekeeping standards are high and continually achieved
- Acquire a high level of product knowledge and continue to develop that knowledge
- Recognise and act upon opportunities to increase sales value by offering appropriate additional items
- Ensure compliance with all relevant Health and Safety policies
What would we like to see in you?
- Passion for the Ryman brand and associated companies
- Passion for exceeding customer expectations
- Enthusiastic, driven and focused on achieving results
- Self‑motivated with an ability to work well independently and as part of a team
- Confident approach to maximising sales opportunities
- Strong communication and team‑working skills
- A dedication to learning and developing your own skills
- Flexibility towards working hours and location
What will we offer you?
- A passionate, dynamic team where your growth, ideas and impact matter
- A competitive pay package
- Company pension scheme with the option to enhance
- Generous holiday allowance, including an extra wellbeing day to recharge
- Training programme to help you excel in your role
- Opportunities through apprenticeship programmes to keep building on your skills
- Access to mental health first aiders, wellness sessions and support groups
- Exclusive discounts across all of our brands and through our benefits hub
- Cycle2Work scheme
- Long service and recognition awards
- Colleague referral scheme
About Ryman
Founded by Henry J Ryman in 1893, Ryman has been the go‑to destination for stationery, office supplies, printing, technology and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue and London Graphic Centre. From our first store on Great Portland Street, we have grown to over 200 locations and a thriving online presence, offering quality products and exceptional service.
At Ryman, all of our teams—from stores to warehouse and Retail Support Centre—are passionate about retail, putting customers first and working together to deliver results through resilience, innovation and adaptability.
Equal Opportunities
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We welcome everyone and create inclusive teams, encouraging all to join us and be themselves at work.
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