Collections & Customer Care Specialist – Hybrid (UK)

Jaja Finance, a UK-based consumer finance business, is seeking a Collections Support Agent in Manchester. The role is hybrid with two days in the office and offers a £29,000 annual salary, plus benefits.

You will handle collections inquiries across chat, phone, and email, applying empathy and regulatory awareness to resolve accounts. Ideal candidates bring collections or customer service experience, strong communication, and a proactive mindset to improve processes in a fast-paced environment.

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