PA/Administrator

About the role

We are looking to recruit to the post of PA/Administrator to work within our Primary Care Network (PCN). This role provides an exciting opportunity to work with a committed team to provide additional administrative support to the PCN Leadership team. The candidate will need a flexible approach to change and be instrumental in the delivery of the PCNs aims for patient centred care.

Responsibilities

• Supporting Operations and Business Manager and Clinical Director with administrative tasks and diary management.
• Arrange meetings, take minutes and ensure agenda and papers are circulated prior to meetings.
• Proactively manage the action log and ensure that assigned actions are being completed.
• Prioritise and be responsible for own workload, to ensure all deadlines for correspondence, production of reports, and agenda items are met within the required timescales.
• Work with Practice Managers across the Primary Care Network.
• Attend staff meetings.
• Process invoices and raise invoices.
• Support recruitment of staff, arrange interviews and draft offer letters.
• Plan and implement induction packages for new starters and on‑going reviews.
• Ensure references for new starters are in place before start date.
• Ensure practice HR policies are followed and accurate records are kept.
• Maintain annual leave, sickness and time off in lieu records.
• Undertake any other additional duties appropriate to the post as requested by the Operations & Business Manager or Clinician Director and Partners.
• Prioritise communications ensuring urgent matters are addressed by appropriate colleagues in a timely manner whilst taking responsibility for dealing with these personally in a professional manner.

Hours

The ideal candidate will be able to work part‑time hours; 18‑25 hours per week to be agreed.

Qualifications

• Educated to GCSE level or equivalent.
• GCSE Mathematics and English (C or above).
• Experience of administrative duties.
• Strong IT skills, minute taking, proficient in the day‑to‑day use of Outlook, Word, Excel and other MS packages.
• Polite and confident, flexible and cooperative, motivated, forward thinker.
• High levels of integrity and loyalty.
• Ability to work under pressure.
• Excellent communication skills, clear, polite telephone manner.
• Competent use of Office and Outlook.
• Excellent organisational skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedures.
• Experience of working in a GP surgery.
• Experience with working on SystmOne.
• Own transport.

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