IT Applications Analyst

Job Description

IT Applications Analyst

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Larbey Evans is partnering with their US law firm client to recruit an IT Applications Analyst to join their London office on a permanent basis.  

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• Salary to £55,000 + market-leading benefits

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• 09:30-17:30 (Monday-Friday)

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• Hybrid working (3 days office / 2 days remote)

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You will focus on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance.  Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.

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IT Applications Analyst Key Responsibilities:

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• Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures

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• Manage user access controls, including provisioning, de-provisioning, and access reviews

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• Monitor system health and performance; initiate health checks and proactively remediate issues

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• Respond to and resolve incidents and service requests in line with SLAs

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• Provide break/fix troubleshooting and root cause analysis across supported systems

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• Collaborate with infrastructure teams to support system scalability and optimization

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• Facilitate alignment between delivery teams and Information Security, Infrastructure

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• Partner with stakeholders to define and monitor adoption success criteria for newly implemented applications

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IT Applications Analyst Skills & Requirements:

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• 3+ years’ experience in enterprise application support or IT operations within a law firm

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• Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)

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• Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools

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• Understanding of access management, patch management, and vulnerability remediation processes

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• Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management)

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• Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python)

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