Role
Commercial Officer – Customer
Location & Ways of Working
This role can be based from our Derby, Warrington or Manchester offices, with hybrid working and regular weekly attendance expected.
Salary
£31,800 – £39,375 dependent on skills, experience and values.
Benefits
- Bonus – performance‑related up to 7%
- Benefits Allowance – £2,200 for a bespoke benefits package
- Pension – 12% employer and 6% employee contributions
- Holidays – 28 days (+ public holidays), with the option to buy/sell up to 4 days
- Private Medical Insurance – BUPA single cover
- Life Assurance – 6× pensionable pay
- £250 one‑off payment for home‑office set‑up
Job Overview
Our Customer Commercial team plays a key role in supporting the commercial foundations required to secure our first SMR order and deliver future fleet deployment. We work with strategic customers, suppliers and partners to develop commercial models, negotiate agreements and ensure smooth delivery across customer programmes. This role supports a wide range of customer‑related commercial activities.
Responsibilities
- Support the preparation and approval of customer proposals, including document review, formatting and analysis of contract terms and pricing summaries.
- Assist with customer negotiations by preparing negotiation plans, packs, booklets and supporting materials.
- Provide support to the drafting, reviewing and finalising of customer‑facing commercial agreements.
- Manage the Customer Commercial shared inbox and triage incoming requests to ensure effective communication flow.
- Support internal coordination including meetings, action tracking, senior meeting materials and reporting.
- Maintain commercial governance and support continuous improvement across processes, templates and reporting structures.
- Present information clearly and concisely for both internal and external stakeholders.
Qualifications
- Experience supporting commercial contracting or pricing activities, or the ability to quickly learn how contracting and pricing models operate.
- Experience supporting the drafting, negotiation and management of contracts or commercial agreements.
- Ability to coordinate and manage multiple workstreams, maintain records, prepare documentation and support shared inbox management.
- Strong organisational, interpersonal and document‑management skills, with excellent attention to detail.
- Strong Microsoft Office skills, particularly Word, Excel and Teams/SharePoint.
- Strong written communication skills and experience preparing stakeholder‑ready materials.
- Experience interfacing with stakeholders across a variety of functions.
Additional Screening
- Baseline Personnel Security Standard (BPSS) clearance
- Disclosure and Barring Service (DBS) check
- Basic financial probity check
Equal Opportunity
We are an equal‑opportunities employer and welcome applications from all backgrounds. As a Disability Confident organisation, we are committed to fair, supportive and continually improving recruitment practices that ensure everyone has the opportunity to thrive.
#J-18808-Ljbffr…