Head of Retention & Klaviyo CRM for Luxury DTC Brand

Up World in Greater London is seeking a skilled professional to take ownership of the CRM strategy for its premium brand, Cowshed. This role requires significant expertise in Klaviyo and a focus on customer retention, enabling you to build a genuine loyalty program and improve lifecycle campaigns.

The ideal candidate will have strong analytical skills and a creative approach to premium brand storytelling. This is a unique opportunity to shape the brand’s CRM approach while enjoying hybrid work flexibility and numerous perks.

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