About the Role
Associate’s are the execution engine for our Channel and Customer Research offering, providing timely channel checks and voice‑of‑customer interviews that reveal real‑time demand signals, competitive dynamics, and purchasing behavior. The role blends investigative research, stakeholder management, and rapid‑fire project execution, ideal for early‑career professionals eager to accelerate learning in a high‑growth, data‑driven organization.
What You’ll Do
- Expert Sourcing & Outreach: Drive email, phone, and LinkedIn campaigns to recruit best‑fit experts; negotiate honoraria that balance insight value with cost discipline.
- Screening & Onboarding: Conduct vetting calls to confirm role, recency, and perspective; ensure compliance with AlphaSense and client guidelines.
- Landscape Research: Develop and maintain target lists of distributors, resellers, customers, and other market participants aligned to quarterly coverage priorities.
- Interview Guide Creation: Build and maintain interview guides targeted to each type of call, industry sector, and expert profile, ensuring the best and most relevant insights are captured.
- Interview Facilitation: Schedule sessions at optimal times in the sell‑side calendar; monitor calls, troubleshoot tech issues, and capture real‑time highlights.
- Quality & Compliance: Uphold rigorous data‑privacy standards and maintain accurate records in internal CRM and workflow tools.
- Continuous Improvement: Share feedback on talk tracks, sourcing tactics, and emerging themes to refine playbooks and coverage roadmap.
- Map the expert universe for assigned verticals.
- Source and vet high‑value channel partners and customers.
- Build long‑term relationships with key channel sources.
- Coordinate and monitor interviews.
- Form sector expertise through regular and consistent research to remain up‑to‑date on industry trends and news.
- Practical requirement: Proficient German speaker (C1/C2 levels).
Who You Are
- Energetic team player with proven ability to manage fast‑turnaround projects, meet deadlines and targets while maintaining a team‑first mentality.
- Adaptable – a creative problem‑solver comfortable with changes and new challenges; thrives in ambiguity and remains resilient when faced with adversity.
- Inquisitive – naturally interested in learning and quickly sees patterns to identify the best possible experts for a given research project.
- Organized – demonstrated ability to handle and prioritize multiple tasks and deadlines simultaneously and autonomously.
- Detail‑oriented – strong attention to detail, with the ability to discern and precisely document core elements of an expert’s relevant skills or experience vis‑a‑vis a defined scope.
- Excellent communicator – regularly engaging with industry experts by phone and email, conveying what it means to participate in our network.
- Goal‑oriented – motivated by the idea of identifying and delivering the best‑possible expert profiles for each project scope quickly and efficiently.
Equal Opportunity Employer
AlphaSense is an equal‑opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non‑merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. AlphaSense does provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
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