Company: Capital One (Europe) plc
Location: Nottingham
Job Description:
Capital One (Europe) plc is recruiting for a permanent Service Quality Management Analyst in our Nottingham office. The role focuses on driving the SLO Modernisation agenda, governing SLOs, and producing monthly Service Quality Reporting in collaboration with the Technology Operations Centre.
You will manage relationships with internal stakeholders and third‑party suppliers, translating technical concepts into actionable insights while driving continual service improvements.
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Posted: July 15th, 2026