Senior Manager – Product Operations (12-month FTC)Location: London
Function: Grow Product
What You’ll Be Doing
Design and evolve the Product Operating Model, including frameworks, systems, tooling, and AI‑enabled workflows
Enable product teams to move faster and make better decisions through improved insight, processes, and communication
Define and maintain operational standards across the product lifecycle, including discovery, experimentation, and planning
Implement AI‑enabled workflows and automation to reduce overhead and accelerate insight generation
Establish knowledge management practices and a single source of truth for product strategy, outcomes, and insights
Evaluate and manage product tooling ecosystems to support scalable and effective product workflows
Drive adoption of modern product practices and AI‑enabled ways of working across teams
Partner cross‑functionally to improve execution and ensure teams have the capabilities needed to deliver value
What We’re Looking ForYou’ll bring significant experience in Product Operations or Product Management within a scaled digital organisation, with a deep understanding of modern product practices such as discovery, experimentation, and outcome‑driven roadmaps.
You’ll have experience designing and implementing product operating models, alongside a strong track record of improving processes, tooling, and team effectiveness. You’re comfortable working with ambiguity, influencing senior stakeholders, and driving change across organisations.
You’ll also have strong analytical skills, experience working with product tooling ecosystems (including AI‑enabled tools), and the ability to turn complex information into clear, actionable insight. Excellent communication skills and experience driving adoption of new ways of working are essential.
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