About the role
This role sits within the Strategic Workforce team in Work, Reward & ER and supports BT Group’s shift from reactive, locally driven workforce planning to a One BT approach that provides leaders with earlier, clearer evidence to inform workforce decisions.
You will help translate business strategy, financial planning assumptions, and transformation priorities into practical workforce options across skills, work, roles, location, cost, and productivity. Using internal workforce data, external labour market intelligence, task and skills intelligence, and scenario modelling, you will help leaders understand future workforce demand, current supply, emerging gaps, risks, and the choices available to address them.
The role is central to embedding strategic workforce planning as a core input to business and financial planning, rather than a late-stage headcount exercise. By providing robust analysis and evidence, you will help leaders make timely, informed decisions on how to build, buy, borrow, redeploy, reskill, and automate their workforce, ensuring workforce implications shape cost, capability, and transformation decisions from the outset.
What you’ll be doing
- Translate BT Group strategy, financial planning assumptions, and transformation priorities into practical workforce scenarios and recommendations.
- Build demand and supply insights across critical workforce areas, including skills, tasks, roles, location, cost, capacity, and productivity.
- Use internal data, external labour market intelligence, and business intelligence to identify workforce gaps, risks, and opportunities over a three- to five-year horizon.
- Support the development of a One BT strategic workforce planning approach, including common methods, planning standards, governance, and decision-making routines.
- Integrate strategic workforce planning into the finance-led planning cycle, ensuring workforce implications are visible early enough to influence strategic decisions.
- Support scenario modelling and visualisation to enable leaders to test strategic options and understand workforce implications before decisions are made.
- Maintain clear assumptions, evidence, and risk assessments so workforce scenarios can be challenged, reused, and compared across business areas.
- Work across People & Culture, Finance, Digital, Transformation, workforce planning, and business teams to align workforce planning with organisational design, job architecture, skills, technology, and capability plans.
- Provide clear, evidence-based advice to senior stakeholders, helping them understand the workforce implications of decisions relating to build, buy, borrow, redeploy, reskill, location, and automation.
- Help turn pilots and early successes into scalable, repeatable approaches that strengthen BT Group’s strategic workforce planning capability over time.
Essential Skills / Experience
- Strong experience in strategic workforce planning, workforce analytics, or business planning within a large, complex organisation.
- Strong understanding of skills, tasks, job architecture, organisational design, and workforce interventions, including build, buy, borrow, redeploy, reskill, and automate.
- Ability to translate business strategy and financial plans into workforce implications, providing clear options and evidence-based recommendations.
Desirable Skills / Experience
- Strong analytical judgement, with the ability to interpret workforce data, identify risks, and translate complex insights into practical actions.
- Confidence in working with senior stakeholders and influencing decisions through evidence, constructive challenge, and clear communication.
- Experience in demand and supply modelling, scenario planning, workforce forecasting, or similar planning disciplines.
- Ability to work across People & Culture, Finance, Digital, Transformation, and business teams to align plans and remove barriers to decision‑making.
- Experience using external labour market intelligence, skills intelligence, task analysis, or automation insights to inform workforce decisions.
- Experience using workforce data products, planning dashboards, or insight tools to support consistent, evidence‑based decision‑making.
- Experience working in an organisation undergoing significant cost, technology, AI, operating model, or workforce transformation.
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
- Company car scheme (or cash alternative)
- 15% on target annual bonus
- Private healthcare for you and your family
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market leading Pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
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