Northamptonshire Healthcare Foundation Trust
Practice and Performance Manager
The closing date is 08 July 2026
Are you ready to bring your analytical and organisational skills into a unique and rewarding setting? We are seeking a Practice and Performance Manager to join our dedicated healthcare team at HMP Whitemoor. This dynamic role will directly contribute to delivering high‑quality healthcare services in a secure environment.
About the role
As Practice and Performance Manager, you will support the integrated healthcare team, including primary care, mental health, GP services, podiatry, and optometry. Your responsibilities include:
- Leading and managing the healthcare administration team
- Overseeing day‑to‑day administrative operations
- Monitoring service performance and producing insightful reports
- Supporting service delivery through data analysis and process improvement
- Liaising with internal teams and external partners to ensure smooth coordination
- Presenting performance updates to senior healthcare leaders and stakeholders
This role ensures our healthcare provision is efficient, responsive, and aligned with community standards.
To be considered, you will need to have continuously resided in the UK without any breaks for a minimum of 3 years prior to the application and be able to evidence your years of residency.
Main duties of the job
- Organised and analytical, with a keen eye for detail
- Confident in managing teams and coordinating across disciplines
- Experienced in healthcare systems (e.g., SystmOne) and reporting tools
- A strong communicator, able to engage with staff at all levels
- Adaptable and proactive, thriving in a fast‑paced, secure environment
Person specification
Knowledge & experience
- Maths and English GCSE or equivalent
- SystmOne knowledge and experience (essential)
- Experience of leading a team in a busy office / administrative function
- Leading, motivating and inspiring the team on a daily basis
- Experience of training / presenting to others (desirable)
- Experience of coaching / mentoring others (desirable)
Skills
- Effective with IT and any relevant external parties on infrastructure, reporting and data‑related issues when required.
Security vetting
- The application includes evidence of the required years of UK residency to meet prison vetting standards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
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