Digital Banking Customer Success Consultant

Santander Bank is seeking a customer-focused banking professional to support personal banking customers across face‑to‑face, telephone and video channels. You’ll help customers get the most from digital banking while delivering a personalised service that builds trust and loyalty.

In this role, you’ll understand customer needs, promote suitable financial products, and collaborate with colleagues to ensure a high‑quality customer experience. A strong risk‑aware culture is expected.

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