We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile, and cost‑effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.
Sitting within DTI, the AI Product Development department scopes and shapes AI solutions across the FCA and helps manage the organisation‑wide pipeline of AI initiatives, ensuring work is prioritised, well‑defined and aligned to strategic outcomes.
Responsibilities
- Identify and shape high value opportunities for applying AI across the organisation, enabling smarter and more effective regulatory outcomes to maximise impact.
- Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements that increase efficiency.
- Translate business challenges into clear functional and non-functional requirements, working collaboratively with technical teams to design AI enabled solutions that meet real needs.
- Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest impact projects for maximum value.
- Contribute to the organisation’s wider AI adoption strategy through insight, stakeholder engagement, and evidence-based recommendations to guide direction.
- Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department to develop capability.
- Gain experience delivering experimental and innovative projects that address real world challenges such as financial crime and consumer protection to create tangible outcomes.
- Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning focused environment to support career growth.
Benefits
- 25 days holiday per year plus bank holidays
- Hybrid working (work from home up to 60% of your time)
- Private healthcare with Bupa
- A non-contributory Pension of at least 8%
- Life assurance
- Income protection
Qualifications
- Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies.
- Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner.
- Knowledge of artificial intelligence, particularly in areas such as large language models, agentic AI, or prompt engineering.
- Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping, requirements gathering and the ability to design and facilitate collaborative workshops.
- Effective interpersonal skills with the ability to build and maintain relationships across a diverse range of stakeholders.
- A pragmatic approach that can adjust to changing priorities, with the ability to manage multiple tasks and make balanced decisions informed by evidence, stakeholder perspectives and organisational context.
- Ability to work through complex problems, identifying underlying issues and opportunities for improvement.
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