What you’ll be doing
Preparing and managing essential customs documentation, including:* Goods Movement References (GMRs)* European Logistics Envelopes (ELEs)* Safety & Security Declarations* ICS2 Declaration* IPAFFS documentation* Processing customer orders and accurately entering data into our transport management system* Ensuring all charges and costs are applied correctly* Verifying that the correct customs agents are assigned to each shipment* Monitoring the progress and discharge of Transit (T1) documents, ensuring they are processed correctly and sent to the appropriate EU customs agents* Responding to customer and driver enquiries via telephone and email, delivering a professional and efficient service* Working collaboratively across departments to identify opportunities to improve processes and enhance the efficiency of the Customs Compliance Team* Supporting the smooth movement of international shipments while maintaining full customs compliance
What we’re looking forWe’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering accurate work.
You’ll ideally have:* Excellent written and verbal communication skills* A positive, proactive attitude and a willingness to learn* Strong attention to detail with excellent data entry accuracy* Good numeracy and literacy skills* Confident IT skills, including Microsoft Excel and the ability to quickly learn new systems* Excellent organisational and time management skills, with the ability to prioritise multiple tasks* A professional, customer-focused approach when dealing with colleagues, customers, and external partners* A team-player mindset with the confidence to work independently when required* Energy, enthusiasm, and a genuine desire to contribute to a high-performing team
Why join us?This is an excellent opportunity to develop your career in international logistics and customs compliance while working within a supportive and experienced team. You’ll gain valuable industry knowledge, play an important role in our day-to-day operations, and have the opportunity to make a real impact by helping us continually improve the way we work.
Monday – Friday 08:00-17:30 / 07:30-16:30 alternating every week. (plus 1 Saturday morning every 6 weeks, 0800hrs – 1100hrs)
This is a full time permanent role.
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