We are looking for an experienced, well‑motivated and enthusiastic support secretary to join the Urology Department. The successful candidate will work alongside a dedicated medical secretarial team, supporting clinic operations and patient communications.
Responsibilities
- Produce accurate correspondence in a timely manner by typing from audio dictation.
- Provide day‑to‑day support to the PA/Medical Secretary team.
- Update and input patient information into the appropriate systems and spreadsheets.
- Book, reschedule and cancel appointments/clinics.
- Monitor clinic capacity and complete necessary actions required from correspondence and requests received.
Qualifications
- Experienced, well‑motivated and enthusiastic support secretary.
- Resilient and adaptable, able to work in a fast‑paced professional environment.
- Extensive knowledge of medical terminology.
- Audio typing skills.
- Exceptional non‑verbal and verbal communication skills, able to interact daily with patients, consultants, nurses and other health and care professionals.
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