Company: Bath & North East Somerset Council
Location: Bath
Job Description:
About the Team
Family hubs are a vital part of the community. We provide early help and preventative support to families facing challenges and who have children under 8 years old. Our aim is to improve the lives of children and families.
About the Role
Receptionist/Administrator position based at the Bath West site (Dominion Road, Twerton).
Key Responsibilities
- Answering the phone promptly and dealing with enquiries efficiently
- Making new room bookings using Outlook
- Processing petty cash claims
- General administration tasks such as photocopying, data entry, typing and taking minutes, updating spreadsheets where necessary
- Excellent IT skills
- Meeting and greeting visitors face to face
- Dealing with challenging situations in a calm, empathic manner
- Working as a team with visitors and colleagues
- Providing cover for absent colleagues in other areas
About You
- Excellent customer service skills and a courteous and effective manner under pressure
- Empathetic whilst paying attention to detail and working calmly under pressure, and a good team player
- Well organised with sound IT skills, including proficiency in Microsoft Excel, Outlook, Word and Publisher
Contact
If you are interested in this post and need more information or to discuss the role, please contact Emily Cross, Office and Finance Manager, 01225 396662 or emily_cross@bathnes.gov.uk, or Kate Fairhurst, Bath West Children’s Centre Coordinator, 01225 396662 or Kate_Fairhurst@bathnes.gov.uk.
Provisional Post End Date: 01/04/2029
No agencies please.
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Posted: July 15th, 2026