Overview
Join Our Team as a Technology Support Officer!
Ready to combine your technical expertise with a passion for education? As our Technology Support Officer you will support teachers and students across multiple schools, ensuring that the technology they rely on for success remains operational. In this role you’ll help shape the future of learning by integrating technology into the classroom and beyond.
Core Purpose
Act as the primary IT support expert for our schools, reporting directly to the Deputy Trust IT Manager. Your main responsibilities are to maintain fully operational IT networks, provide hardware and software support, support the Management Information System and ensure IT security compliance across multiple sites.
Responsibilities
- Deliver day‑to‑day IT support to teachers, students and staff.
- Troubleshoot and resolve hardware, software and network issues.
- Assist with the rollout of new equipment and technology across the Trust.
- Collaborate with the IT team to integrate technology into teaching and learning.
- Maintain documentation for support procedures and equipment inventories.
Qualifications & Requirements
- Full UK driving licence and access to a motor vehicle.
- Experience in an educational or similar environment preferred.
- Knowledge of IT security best practices and network administration.
- Excellent communication and team‑working skills.
- Willingness to travel between sites.
Benefits
- Automatic enrolment into the Local Government Pension Scheme with employer contributions above 20%.
- Competitive nationally agreed terms and conditions for pay.
- Ongoing professional development and training in educational technology.
- Opportunity to work on innovative projects that enhance learning.
Equality, Diversity & Inclusion
We are a Disability Confident and committed employer and welcome applications from people with a disability or long‑term health condition. The Trust will make reasonable adjustments to the job and the working environment to enable access for all applicants and employees.
The Trust and all its schools are committed to safeguarding and promoting the welfare of children and young people, and require an enhanced DBS check, an online check and other pre‑employment checks for successful applicants.
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