IT Infrastructure and Security Technician

Salary: £30,000 – 35,000 per year

Requirements

• Minimum 3 years experience in an IT role
• Strong problem-solving and communication skills
• Willingness to learn and develop new technical skills
• Experience with helpdesk systems and ticketing tools
• Knowledge of O365, Hyper‑V, Meraki or endpoint management tools
• Understanding of cyber security frameworks and practices
• Relevant qualifications such as CompTIA Security+

Responsibilities

• Maintain and monitor our IT infrastructure including networks, servers and user devices
• Support LAN, WAN, switches, Hyper‑V, SAN and telephony systems
• Troubleshoot and resolve infrastructure and security incidents
• Assist with patching, updates and vulnerability remediation
• Support audit preparation including Cyber Essentials Plus, ISO 27001 and GDPR
• Maintain security controls, policies and documentation
• Assist with IT stock management and procurement
• Support security awareness and training tracking
• Work with wider teams to resolve incidents in line with SLAs

Technologies

• Hyper‑V
• Support
• LAN
• Security
• Office 365

More

We are recruiting for an IT Infrastructure & Security Technician based in Whitstable. This is a varied, hands‑on role supporting a busy and evolving IT environment, with the opportunity to work across infrastructure and cyber security, gain exposure to modern technologies and systems, and develop your career within a supportive team. We offer a range of benefits including company pension, salary sacrifice holiday purchase, long service awards, flexitime, an employee assistance programme, a mental wellbeing programme, life assurance, vaccinations and a staff restaurant.

last updated 28 week of 2026

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