Operations Assistant – Hedge End

Overview

To comply with health and safety legislation, candidates in this role must be 18 years of age or older. Join M&S as a Customer Assistant in Operations, a physically demanding, high-intensity role that keeps our stores running like clockwork.

You’ll be the backstage powerhouse of our stores, responsible for stock, deliveries, and the vital behind-the-scenes work that ensures the shop floor stays full, clean, and ready for customers to shop.

Responsibilities

• Manage stock and deliveries to ensure in-store availability and timely replenishment.
• Perform behind-the-scenes tasks to keep the shop floor full, clean, and ready for customers.
• Maintain fast, accurate product flow with urgency and attention to detail.
• Adapt to working across the wider store to meet pace and demands of retail; flexibility is essential.
• Use digital tools confidently to track deliveries and manage stock efficiently.
• Collaborate with colleagues across functions as a team player in a large store operation.
• Work across varying shifts, including early mornings, to keep stock moving.

Qualifications and Skills

• Age 18 or older and able to comply with health and safety legislation.
• Digital proficiency and comfort using stock management tools.
• Strong teamwork, adaptability, and a proactive, can-do approach.

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