Are you passionate about preventing homelessness and improving housing stability for people affected by drug and alcohol use? Following new investment, we are developing a new Drug and Alcohol Housing Support Service and are recruiting Drug and Alcohol Housing Workers to provide flexible, floating support to people across Hampshire. We are seeking applicants who can work in Aldershot, Basingstoke, Winchester, Andover or East Hampshire.
In this role, you will provide intensive housing‑related support to individuals who use drugs and/or alcohol and are at risk of homelessness or struggling to maintain accommodation. You will work across Hampshire to help people access suitable housing, strengthen tenancy sustainment, develop independent living skills and engage effectively with treatment and recovery services.
Working as part of a multidisciplinary team, you will build strong relationships with local authority housing departments, supported accommodation providers and health and social care professionals. Your work will be trauma‑informed, recovery‑focused and grounded in harm‑reduction principles. The role involves home visits, outreach, multi‑agency work and one‑to‑one interventions. You will make a meaningful difference by helping people secure safe, sustainable accommodation and supporting their journey toward recovery and improved wellbeing.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role, your application may be withdrawn.
Responsibilities
- Hold a small caseload and provide personalised, intensive housing‑related support to people who use drugs and/or alcohol.
- Help individuals access appropriate accommodation, sustain tenancies, manage rent/arrears, set up utilities and maintain positive relationships with landlords and neighbours.
- Provide support that promotes engagement with treatment, including harm‑reduction advice, psychosocial interventions and attending appointments with individuals where required.
- Develop independent living skills such as budgeting, household management, benefits, healthy routines and community involvement.
- Advocate on behalf of service users with statutory and non‑statutory housing services to secure suitable and sustainable accommodation outcomes.
- Work collaboratively with local authorities, supported accommodation providers, criminal justice agencies, healthcare teams and inclusion colleagues.
- Contribute to multi‑agency meetings, risk assessments, safeguarding discussions and coordinated support planning.
- Maintain accurate case notes, reports and data using ILLY Carepath and other systems.
- Ensure practice is trauma‑informed, recovery‑focused, culturally sensitive and aligned with Inclusion’s values.
- Work flexibly across community locations, including delivering outreach and supporting individuals in their homes.
- Work within safeguarding procedures, lone‑working protocols, infection‑control standards and health and safety guidance.
- Be flexible to travel across Hampshire to complete home visits, outreach and community‑based work, including occasional evenings or weekends where needed.
Qualifications
- Experience of working in the housing field.
- Experience of working in the drug and alcohol field or with those who use drugs and alcohol.
- Ability to work autonomously and maintain accurate, timely case records.
- Experience working in multi‑agency environments.
- A full UK driving licence and access to a vehicle for business use (traveling between sites in the course of the role).
- Ability to deliver person‑centred, trauma‑informed and harm‑reduction‑based support.
- Reliable, resilient and able to maintain professional boundaries.
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