Jollyes Pets in Waltham Abbey seeks a Customer Service Agent to support ecommerce and store networks across website, email, phone and social media live chat. You will be the digital face of the brand, delivering high-quality service that underpins a 4.7 Trustpilot rating from over 103k reviews.
The role requires a 37.5-hour week with a hybrid pattern: minimum 3 days in the office per week and up to 2 days remote. Previous help-desk experience and excellent communication are essential.
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