Tenant Support Specialist — Repairs & Inquiries

Mears Group in Tonbridge is seeking a Customer Service Advisor to be the first point of contact for tenants, handling calls and emails about repairs, appointments, and general enquiries.

You will raise and update jobs, liaise with clients, suppliers, and subcontractors, and provide empathetic, responsive service while meeting deadlines and service standards. This is a permanent role with a 42.5-hour week and a focus on accuracy and calm professionalism.

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