Assistant Manager – London

Responsibilities

• Support the General Manager and Restaurant Manager in the day‑to‑day operation of the Brasserie, lead by example to ensure exceptional service standards are consistently delivered.
• Supervise and support the restaurant team throughout service periods.
• Monitor guest satisfaction and professionally resolve feedback or service concerns.
• Ensure the Brasserie is maintained to the highest standards of cleanliness, presentation, and organisation.
• Conduct regular floor checks and oversee smooth operational flow across the restaurant.
• Support recruitment, onboarding, training, and development of team members.
• Assist with staff performance reviews, coaching, and development plans.
• Maintain strong communication between front‑of‑house, kitchen, and management teams.
• Analyse operational performance and support initiatives to maximise efficiency and profitability.
• Ensure compliance with health & safety, food hygiene, licensing, and company procedures.
• Assist with departmental meetings, briefings, and service planning.
• Build and maintain positive relationships with members and guests, delivering a warm and personalised experience.
• Undertake duty management responsibilities and support wider operational requirements where needed.
• Promote a positive, professional, and collaborative team culture at all times.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Benefits

• Private medical benefits
• Life Assurance
• Long Service Awards
• Reward Gateway Benefits Scheme
• Discounts on food & beverage in our restaurants and sister businesses
• Exciting range of learning and development programmes & opportunities for continual progression
• Enhanced maternity pay
• Enhanced sickness pay
• Complimentary meals while on shift
• Employee Assistance Programme
• Birthday extra day off

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