Customer Assistant – Operations – Ealing Broadway

Company: MARKS&SPENCER
Apply for the Customer Assistant – Operations – Ealing Broadway
Location: London
Job Description:

Work Pattern

Sunday 6:00 – 14:00Monday 4:00 – 12:00Saturday 02:30 – 10:30

Age Requirement

This job role involves operating mechanical equipment relevant to the role and we cannot consider applications from anyone under 18. This is to comply with health and safety legislation and keep our colleagues safe.

Hours & Unsocial Premium

+£3.00 per hour is paid for hours worked between 22:00 and 06:00.

Job Overview

Join our team as a Customer Assistant in Operations and become the backstage powerhouse of our stores. It is a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you are ready to roll your sleeves up and work smart, this is the role for you.

Responsibilities

  • Manage stock and deliveries, ensuring the shop floor remains full, clean and ready for customers.
  • Maintain a fast, focused, and uninterrupted flow of products, meeting urgency and accuracy expectations.
  • Provide flexibility across the wider store, supporting peak demands of retail at any time.
  • Use digital tools confidently to track deliveries and manage stock efficiently, focusing on availability and speed.
  • Act as a key team player within a large operation, working across functions and supporting colleagues across the store.
  • Adapt quickly to shifting schedules—from early‑morning deliveries to late‑day stock activities—to keep operations moving smoothly.

Take your marks and apply today.

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Posted: July 15th, 2026