Delivery Driver – Company Vehicle

Overview

Responsible for deliveries to shops and customers. Report to: Logistic Manager. Shifts start at 2am, averaging 6 hours per shift. Part-time position (4 days a week) with possibility for overtime.

Overall Purpose and Scope of the Job

To safely deliver all products and goods ordered to Blackbird shops and wholesale customers on a specified route, ensuring the required standards and quality is always met.

Key Objectives

• Carry out daily vehicle safety checks
• Know all the customer delivery details and requirements to enable more flexibility on routes to be achieved
• Ensure vehicle and stock is fully secured when not in attendance
• Know and be familiar with the full range of products and have an understanding of the different quality aspects visually
• Ensure all customers receive an amazing delivery service every time
• Keep accurate records of deliveries, mileage, and fuel, and submit documentation to management
• Sort out deliveries at CPU accurately and ready for dispatch to customers
• Check delivery notes and ensure 100% accuracy

Key Responsibilities

General Operational Duties

• Ensure that all finished products are present, ready for delivery and of the required standard
• Know and be familiar with the delivery schedules, customer lists and customer requirements
• Report for all shifts as stipulated on the rota
• Use navigation tools and consider factors like traffic and roadblocks to plan the most efficient route

Communication

• Inform the Logistics Manager and customer of any deliverable product shortages and quality issues before and during the shift
• Communicate any issues with vehicles, products or deliveries immediately to line manager
• Ensure safe and correct usage of Bluetooth equipment, keeping it in working order
• Communicate any incidents or accidents, no matter how minor, to line manager—including any parking offences or tickets

Standards

• Wear the correct uniform to the correct standard at all times as representative of the company to clients
• Keep all areas within the vehicle clean and tidy
• Wash the vehicle on a minimum bi-weekly basis
• Conduct daily vehicle checks, ensuring standards are maintained for fuel levels, tyre pressure and tread
• Carry out basic maintenance of vehicle adhering to Paul standards

Product Quality & Packaging

• Load confectionary items safely and securely, ensuring no damage to products
• Be responsible for the actual load of the vehicle, ensuring it is safe and secure before leaving the bakery
• Ensure correct temperature storage of frozen, ambient and chilled products

Health & Safety

• Work cleanly, safely and hygienically at all times
• Wear the company uniform and maintain the highest level of personal hygiene
• Keep all areas within your section clean, tidy and organized and leave accordingly at the end of each shift
• Follow proper hygienic procedures with regular cleaning of taps, sinks, worktops, delivery crates and machinery
• Keep the interior and exterior of the vans clean at all times
• Do the date all products and ensure correct rotation where appropriate
• Report all accidents to the Logistics Manager
• Comply with all legislation regarding the health and safety of food hygiene
• Report all faulty equipment and machinery to the Logistics Manager

Teamwork

• Be an active team member and help colleagues as and when necessary
• Attend team meetings as required
• Take responsibility for own time‑keeping and be on time on all occasions as stipulated on the rota
• Be helpful without being asked, cooperative and friendly, and show willingness to try new ideas

Portrait of a Blackbird Person – the behaviour we expect

• Good communication – smiling, always friendly, use polite tone of voice, ask questions
• Attitude and behaviour – showing passion, energy, speed, and have a can-do attitude, flexibility
• Teamwork – one team – helping others, showing respect, having good product knowledge, working to high standards, and quality focused
• Customer Service – customer focused, thinking of their needs, listening to them

Additional Responsibilities

• Carry out additional driving duties as and when required by the Logistics Manager
• Transfer goods and packaging from shops and support office as and when required

Skill and Technical Requirements

• Must have a UK drivers licence (ideally category B entitlement)
• Ideally 3 years driving experience in the UK in 3.5 tonne or larger
• For insurance purposes must be over 25 years of age
• Reasonable working knowledge of Greater London street routes
• Able to read maps an advantage

Personal Profile

• Communicate in an honest and open manner
• Neat and tidy appearance
• Good level of spoken English
• Flexible in terms of availability and shift patterns

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