7.5T Delivery Driver/Trade Counter Assistant
Location: Ashford
Salary: £14.39
Hours: 41.5 per week 1 in 2 Saturdays
Join our busy team as a Trade Counter Assistant/Driver supporting daily trade counter operations and deliveries. You will provide excellent customer service in-person and by phone, manage stock and orders, and ensure safe, timely transportation of goods. This role is ideal for an organised, reliable individual with a full UK driving licence and experience in customer-facing retail or warehouse environments.
Key responsibilities – trade counter assistant and driver
- Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
- Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
- Prepare customer orders and pick lists accurately for collection and delivery.
- Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.
- Operate point-of-sale (POS) systems and process cash, card and account transactions following company procedures.
- Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
- Support stocktakes and regular cycle counts, reporting discrepancies to management.
- Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
- Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.
Essential skills and experience – trade counter and driving
- Full UK manual driving licence (C1) with a no more than 6 points; experience driving vans or light goods vehicles is preferred.
- Previous experience working at a trade counter, in retail, warehouse or distribution is desirable.
- Strong customer service skills with clear verbal communication and a professional manner.
- Basic numeracy skills for handling cash transactions and counting stock.
- Ability to work independently and as part of a small team, prioritising tasks during busy periods.
- Physically fit and able to lift and carry heavy items in line with manual handling guidance.
- Proficient with basic IT systems, email and stock control/POS software.
- Good attention to detail and commitment to delivering accurate orders and paperwork.
- MOST IMPORTANTLY a can‑do attitude and a desire to learn!
Working hours, pay and benefits – trade counter assistant role
- Christmas shutdown
- Industry leading salary with open-ended bonus
- 33 days holiday (inc B/H)
- Excellent opportunities to develop and grow your career
- Free life assurance
- Employee discounts
We are an equal‑opportunity employer
Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.
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