Sales Support/ Admin (6 months Mat cover)

Maternity Cover – Sales Support (6 months)£28,000 | Mon–Fri 08:00–16:30 – Henstridge/ Templecombe

My client is a dynamic and ambitious manufacturing company and is considered one of the most technically proficient firms operating in this market. The key to their success within this fast-moving environment is outstanding technical expertise within the sales and production teams, coupled with a high level of customer service.

The role

This position includes all aspects of sales order administration as well as customer care, support and service, and full support for out-of-office sales staff. This position is 100% office based.

• Order processing & amends – 30%
• Customer enquiries (phone, web forms & emails) – 15%
• MSDS requests & checks – 15%
• Sample requests – 6%
• Transport control – 6%
• SOP administration – 3%
• Price list production – 3%
• Data uploads – 3%
• Report production (e.g. CBAM reports) – 3%

Desired skills & experience

• Strong and natural computer skills, especially Microsoft Office applications
• Proficient in Excel
• Good customer care skills
• Ability to solve customer issues with maximum customer satisfaction
• Previous experience in a similar role would be an advantage
• Good mathematical skills

The person

• Very strong attention to detail with a high level of accuracy
• Ability to quickly learn new skills
• Positive attitude to problem solving
• Strong team player
• Good task/time management

What’s on offer

• Monday to Friday, 08:00–16:30
• 6-month maternity cover
• Free parking

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