Sales Associate

Magical, memorable moments of delight. That’s what you’ll create for their customers as a Sales Associate in the Harrods store at Heathrow. You’ll add your retail experience to their airport location to create an unforgettable experience for visitors from all over the world.

Key Responsibilities

• Providing a world class customer service experience
• Demonstrating exceptional product knowledge
• You’ll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance
• Providing satisfactory references for the last 5 years and undergo a Criminal Record Check to obtain an airside pass
• Building quality customer relationships to achieve business goals
• Being an ambassador for the Harrods Brand

Please note that due to the current unprecedented demand on the Airport ID unit, new airside pass applications are currently taking approximately 5 months from point of application.

Qualifications

• Experience in retail
• Able to deliver an exceptional luxury customer experience
• A genuine interest and passion for Harrods
• Self-motivated to learn and develop your product and industry knowledge
• An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills
• A strong ability to work within a team
• Great organisation skills to keep the shop floor running smoothly
• Ability to work morning and evening shifts as well as weekends

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