Front Desk & Membership Assistant – Sports Centre

Company: University of Nottingham
Apply for the Front Desk & Membership Assistant – Sports Centre
Location: Nottingham
Job Description:

Area

Sports Centre Jubilee

Location

Jubilee Campus

Salary

£25,353 to £26,379 per annum pro‑rata depending on skills and experience.

Closing Date

Thursday 30 July 2026

Reference

REG086126

Do you love working with people? Are you looking for a role that lets you make a positive impact every day? At the University of Nottingham, we are proud to be a Times and Sunday Times Sports University winner, with a strong history of success and sporting pedigree. Our community includes Olympic medallists and international‑standard athletes among our students and alumni.

We’d love you to join our team of Sports Centre Receptionists at our Jubilee Campus Sports Centre. We’re looking for enthusiastic individuals with commitment, flexibility, and a passion for customer care. You should be able to deliver excellent service, work independently and as part of a team, and be confident supporting front‑of‑house operations including taking bookings, creating memberships and till reconciliation.

In return, we offer a competitive salary and benefits package, including staff discounts, travel schemes, excellent training and personal development opportunities, and a generous holiday allowance of 27 days (pro‑rata), plus standard bank holidays. You will also have access to leisure and childcare facilities across our campuses, as well as a contributory pension scheme.

These posts are offered on a permanent (all year round) contract, with the following shift patterns.

  • Post 1 – Wednesday 0645‑1500, Thursday 0645‑1500, Friday 1430‑2245 and Saturday 1445‑2215.
  • Post 2 – Monday 1430‑2245, Tuesday 1430‑2245, Saturday 0745‑1515 and Sunday 0745‑1515.

All staff employed at Levels 1‑3 will be eligible to claim unsocial hours (hours worked between 10pm and 6am) and weekend working enhancements. This payment will take the form of a 15% uplift for any time worked between 10pm and 6am and any hour(s) worked on a Saturday or Sunday.

Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.

We are proud to be a Disability Confident Employer (Level 2). Increasing the diversity of our community is extremely important to us and we are committed to the aims of the Disability Confident Scheme.

We are the first university to have achieved Athena Swan Gold Award.

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Posted: July 15th, 2026