Company Overview
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.For more information, visit: https://octus.com/
Working at Octus
Octus hires growth‑minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high‑performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401(k) and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and pet‑friendly offices (US only).
Role
Octus Sustainability 360 is seeking an Operations and Client Delivery Analyst to join our London office. This exciting opportunity supports the ESG operations team and drives the direction and alignment of the firm’s operational functions. The successful candidate will be strategic, mission‑focused, and eager to help Octus Sustainability enhance our industry‑leading operational approach as we redefine the next frontier in financial technology.
You will champion Octus Sustainability 360, working across business silos to assist in onboarding and operational efforts, leveraging technology to enable decision optimization, and collaborating with teams to drive continuous improvements. Responsibilities include smooth client engagement, operational excellence, and support for product success and growth.
Responsibilities
- Champion operational excellence by leading transformational projects
- Provide ongoing support to the ESG delivery team, including client onboarding and product delivery
- Assist in operational delivery of ESG editorial pieces via the Octus and FinDox platforms
- Work cross‑functionally with ESG Delivery, Data Collection, and Octus Sustainability Analysis teams
- Understand client requirements and create solid implementation plans
- Manage a comprehensive pipeline of operational items
- Communicate with clients, public speak, and manage effective meetings
- Become a product area specialist by understanding how Octus Sustainability tech and editorial pieces can be implemented into prospective client processes
- Lead process‑improvement projects within the ESG operation function
- Lead operational training for new team members
- Recommend optimizations to ensure high‑quality client experience
- Facilitate and resolve day‑to‑day operational challenges
- Perform special projects as requested by management
- Gain foundational understanding of AI and develop skills to implement AI efficiencies into team workflows
Requirements
- Bachelor’s degree or equivalent
- Up to 2 years of experience in an operational role or a relevant field
- Experience translating and working with large data sets
- Strong organizational skills with the ability to manage multiple competing priorities
- Ability to thrive in a dynamic environment with autonomy on required tasks
- Analytical thinker capable of root‑cause analysis, action‑plan development, and leading initiatives with minimal supervision
- Flexible and capable of managing multiple projects, deadlines, and competing priorities in a fast‑paced, evolving environment
- Proficiency with Microsoft Office, specifically Excel
- Self‑motivated, reliable, and strong follow‑through skills
- Ability to work with tight deadlines
Equal Employment Opportunity
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly.
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