Facilities Manager (Corporate Sites)
London
Role Overview
We’re looking for a Facilities Manager to coordinate and deliver high‑quality FM services across a diverse property portfolio. You’ll manage contractors, support clients, oversee planned and reactive maintenance, and ensure buildings are safe, compliant and performing at their best.
Key Responsibilities
- Acting as the main point of contact between the Client, Contractors and Bellrock, building strong relationships across your portfolio of sites.
- Managing the Asset Sustainability Plan / Operational Plan alongside the Technical Manager and updating actions within the Deepki system.
- Using technology, IEQ and BMS systems, to improve building performance, occupier comfort, energy usage and maintenance spend.
- Encouraging occupier engagement through NPS surveys, the Vizta platform and workplace events.
- Attending client meetings, project meetings, health & safety meetings and monthly service reviews.
- Managing reactive and planned maintenance through the Concerto system, ensuring works are completed safely, on time and in line with contract requirements.
- Liaising with contractors, monitoring performance and quality, and undertaking inspections where required.
- Supporting projects, resolving service delivery issues and driving continuous improvement across your sites.
- Assisting with budgets, QVRs, monthly client reports and financial reconciliations.
- Carrying out regular site audits, managing actions through to completion and maintaining accurate records.
- Preparing reports, correspondence and operational documentation as required.
- Maintaining compliance with Health & Safety, environmental and statutory requirements, including accident reporting and ISO 14001 obligations.
- Supporting social impact initiatives and delivering a positive workplace experience for occupiers and visitors.
Skills & Experience
If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Facilities Manager, you’ll need…
- A positive attitude and drive to do the right thing.
- Experience within Facilities Management, Property Management or Workplace Management.
- Experience delivering Hard and Soft FM services.
- A passion for improving service delivery and resolving challenges.
- Strong client, contractor and stakeholder management skills.
- The ability to manage multiple priorities across a portfolio of sites.
- An interest in technology and building performance, with a willingness to learn new systems.
- Experience supporting FM projects.
- An understanding of sustainability, compliance and customer‑focused service delivery.
- Strong communication skills and the ability to build relationships at all levels.
- A flexible, proactive and organised approach.
- A Health & Safety qualification (or equivalent experience).
- Experience carrying out site inspections, H&S audits and contractor risk assessments.
- The ability to prepare emergency plans, support emergency response procedures and maintain safe working environments.
- A customer‑focused mindset with a passion for creating positive workplace experiences.
- Whether you’re already managing multiple sites or looking to step up from an Assistant FM, Building Manager or Workplace role, you’ll be supported to grow and succeed with Bellrock.
Desirable
- Fabric /long term costing
AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from 127 Charing Cross, London and other surrounding sites Monday to Friday 08:00-17:00.
What can we offer you?
- 25 days annual leave plus bank holidays + 1 additional day as a thank you.
- Salary exchange pension scheme.
- Life cover.
- Paid sick leave.
- Health Assured employee assistance and wellness program.
- Enhanced maternity, paternity and adoption leave.
- Salary sacrifice schemes: Cycle to work.
- Holiday purchase scheme of additional 5 days per year.
- Offers and discount scheme designed to save money on everyday shopping and essentials.
- Healthcare Cashplan.
- MotorSave Scheme.
- Refer a friend.
- Liftshare.
- Virtual GP.
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