Head Waiter – 5 Star Hotel

Head Waiter – 5 Star Hotel

We are currently looking to recruit a passionate and talented Head Waiter / Head Waitress for a uniquely stunning 5‑star hotel in Pembrokeshire. As Head Waiter/Waitress you will oversee two outlets which includes a 4AA Rosette restaurant.

Perks

• Package up to £32,000 including Gratuities and Pension.
• 4 day working week.
• Extra days worked paid.
• Company pension.
• Eligible to be part of the hotels Employee Profit Share Scheme.
• Assistance finding accommodation.
• Tailored training and development plan.
• Financial support for attaining professional qualifications.
• Meals provided whilst on duty.
• Long service holiday benefit.
• Milestone rewards programme.
• Generous Employee Referral Scheme.
• Discounts and stays across the group and affiliated partners.

The Place

A 5 Red Star award winning Hotel that has established itself as one of the leading luxury hotels and restaurants in Wales set in the stunning Pembrokeshire. The hotel is part of a luxury hotel collection founded in 2016. A proudly Welsh hospitality business with stunning destination locations all with their own unique charm.

The Person

• Head Waiter / Waitress experience in a high end establishment.
• Michelin star and 4 AA Rosette and above experience.
• Genuine and sincere nature with a real passion for customer service.
• Natural confidence and first‑class interpersonal skills.
• Brilliant team player able to inspire staff and lead by example on the floor.
• Strong financial and commercial acumen.
• A resilient nature with an ability to work under pressure.
• Ability to resolve guest issues calmly and effectively.
• Immaculate presentation and a friendly yet professional personality.

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