Overview
Programme Facilitators in the Probation Service deliver Accredited Programmes and Structured Interventions to support people on Community Orders and licence after release from prison. They facilitate group and one‑to‑one sessions, manage group dynamics, monitor progress, keep accurate records, and collaborate with courts, probation staff and other criminal justice agencies to reduce re‑offending and protect the public.
Key Responsibilities
- Deliver group and individual work to people at all risk levels, including domestic abuse, sexual abuse and violent offences.
- Design and run safe, structured sessions that meet varying learning styles and needs.
- Monitor risk, wellbeing and progress throughout each intervention.
- Keep accurate records and share insights with relevant teams.
- Work closely with courts, probation staff and external stakeholders to support sentence management.
- Provide workshops and briefings to probation staff and other external stakeholders.
- Use pro‑social modelling to reinforce positive behaviours and activities.
- Complete a 6‑month probationary period, including assessment centre participation and training certification.
- Travel to various locations within the regional area; travel expenses are claimable.
- Work unsocial hours, including evenings and Saturdays, and record attendance for unsocial hours payments.
Qualifications & Experience
- Relevant experience in behavioural interventions, group facilitation or a comparable social service role.
- Evidence of ability to manage group dynamics and challenging behaviour.
- Strong communication skills and the ability to influence and motivate others.
- Experience in maintaining accurate and timely records.
- Knowledge of criminal justice processes and professional behaviour expectations.
Working Conditions
- Standard full‑time working hours are 37 hours per week (excluding unpaid breaks).
- Option to work part‑time, flexible or job‑sharing patterns if the role’s needs are met.
- Hybrid working arrangements are available where business need allows; work must be performed within the UK.
- Unsurprising salary – starting at £28,064 with annual progression through the Competency Based Framework.
- Unsocial hours payments: 30% for evenings, 50% for Saturdays.
- Total pay, pension and other benefits are detailed in the full job announcement.
Equality, Diversity and Inclusion
This role is open to UK nationals, citizens of the Republic of Ireland, Commonwealth nationals with right to work in the UK, EU/Swiss/Norwegian/Icelandic/Liechtenstein nationals (and their family members with settled or pre‑settled status), and suitable Turkish nationals. The department is a disability confident employer and commits to reasonable adjustments throughout the recruitment and employment process.
Application Considerations
- Applicants must hold the legal right to live and work in the UK and maintain that status throughout employment.
- Success is measured against Civil Service behaviour and experience criteria. Applicants should prepare for a facilitation exercise and interview.
Benefits
- Annual leave: 25 days on appointment, increasing to 30 after five years.
- National Probation Service pension scheme (LGPS).
- Training and development opportunities through the Ministry of Justice.
- Access to flexible benefits such as voluntary benefits, retail vouchers and childcare support.
- Public holidays and statutory leave.
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