Business Analyst – AI Product Development

Job Title: Business Analyst – AI Product Development

Division: Data, Technology and Innovation

Department: AI Product Development

• Salary: National – Edinburgh and Leeds £53,800–£72,000 per annum; London £59,200–£80,000 per annum (based on skills and experience)
• Role grade: Senior Associate – Regulatory
• External recruitment contact: Benjamin (benjamin.paulon@fca.org.uk)
• Internal recruitment contact: Pat (Patrycja.Matachowska@fca.org.uk)
• Applications must be submitted through the online portal. Other channels are not accepted.

We regulate financial services firms in the UK to keep financial markets fair, thriving and effective. The Data, Technology and Innovation division is a digital‑first, data‑led regulator that delivers a secure, agile, and cost‑effective technology and data ecosystem.

The AI Product Development department scopes, shapes, and manages AI solutions across the FCA, prioritising projects, defining requirements and ensuring alignment with strategic outcomes.

Role Responsibilities

• Identify and shape high‑value opportunities for applying AI across the organisation, enabling smarter and more effective regulatory outcomes to maximise impact.
• Facilitate structured discovery workshops with stakeholders to surface pain points, map processes and pinpoint where AI can deliver meaningful improvements that increase efficiency.
• Translate business challenges into clear functional and non‑functional requirements, working collaboratively with technical teams to design AI‑enabled solutions that meet real needs.
• Manage and prioritise a pipeline of AI initiatives, partnering with data scientists and leadership to focus effort on the highest‑impact projects for maximum value.
• Contribute to the organisation’s wider AI adoption strategy through insight, stakeholder engagement and evidence‑based recommendations to guide direction.
• Advocate best practice in business analysis, promoting consistency, quality and knowledge sharing across the department to develop capability.
• Gain experience delivering experimental and innovative projects that address real‑world challenges such as financial crime and consumer protection to create tangible outcomes.
• Build a distinctive skill set at the intersection of AI, data, technology and regulation within a collaborative, learning‑focused environment to support career growth.

Minimum Skills Required

• Experience in a senior business analyst role or a comparable position such as Consultant, Solution/Service Designer or Product Owner.
• Experience delivering projects across the full lifecycle, using both waterfall and agile methodologies.
• Knowledge of artificial intelligence, particularly in areas such as large language models, agentic AI, or prompt engineering.

Essential Skills

• Solid understanding of core Business Analysis techniques, including user journey mapping, process mapping, requirements gathering and the ability to design and facilitate collaborative workshops.
• Effective interpersonal skills with the ability to build and maintain relationships across a diverse range of stakeholders.
• Ability to work through complex problems, identifying underlying issues and opportunities for improvement.
• A pragmatic approach that can adjust to changing priorities, with the ability to manage multiple tasks and make balanced decisions informed by evidence, stakeholder perspectives and organisational context.

Benefits

• 25 days annual leave plus bank holidays.
• Hybrid model: employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders, 60% for Directors and Executive Directors).
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance.
• 35 hours of paid volunteering annually.
• A flexible benefits scheme designed around your lifestyle.

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