Business Development Manager (Freight Forwarding)

Business Development Manager (Freight Forwarding)

Felixstowe, Suffolk

About the Role

Drive new business across freight forwarding, customs brokerage, and fulfilment/warehouse services. Build and manage a strong pipeline, converting opportunities into profitable, long‑term accounts. Work closely with operations, customs, and warehouse teams to ensure solutions are commercially strong and operationally deliverable.

Key Responsibilities

• Win new business across freight forwarding, customs clearance and fulfilment warehousing.
• Build strong relationships with importers, exporters, eCommerce brands and manufacturers.
• Create tailored logistics solutions, lead proposals/quotations and negotiations to hit revenue and margin targets.
• Maintain an accurate CRM pipeline with forecasting while monitoring market/competitor activity.
• Partner with internal teams to ensure smooth onboarding and excellent service delivery.

What we’re looking for

• Proven B2B sales/business development experience in freight forwarding, customs and/or fulfilment/warehousing.
• Strong understanding of import/export processes, customs clearance and Incoterms.
• Confident selling fulfilment services (storage, pick/pack, inventory, returns).
• Strong communicator and negotiator with excellent relationship‑building skills.
• Comfortable with CRM systems and MS Office.
• Target-driven, self‑motivated and solutions‑focused.

Benefits

• Supportive, modern team environment with training and development.
• Opportunity to shape growth across a broad service offering (freight + customs + warehousing).

If you’re ready to drive growth across freight forwarding and customs clearance, apply now to find out more.

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