Project Administrator

Project Administrator

About the Role

This part‑time (0.6 FTE) post is a fixed‑term contract funded by the Wellcome Trust until 01 Feb 2028. The role is part of the Calming Minds Project, a flagship Wellcome Trust project led by Professor Ed Watkins. It offers flexible, hybrid working, with some time on campus and some from home, and welcomes part‑time or job‑sharing arrangements.

Responsibilities

• Provide frontline administrative support to project participants and academics.
• Respond to, manage and follow up on a diverse range of queries from internal and external stakeholders in a compassionate and professional manner.
• Support participants through troubleshooting and enrollment on the online project platform.
• Maintain records, schedule meetings and coordinate communications to ensure timely delivery of project milestones.

Qualifications

• Proactive, customer‑focused individual with excellent interpersonal skills.
• Experience handling enquiries across multiple channels (live chat, phone, email).
• Ability to work with a wide range of stakeholders and with varying IT literacy levels.

Additional Information

• Salary is £30,628 per annum pro‑rated on Grade D, subject to knowledge, skills and experience.
• Role requires a DBS check; the University of Exeter is committed to safeguarding.
• Applications for secondments will be considered subject to agreement from your current line manager.

Contact

Please contact Martin Howard at M.Howard3@exeter.ac.uk.

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