Company: Marks and Spencer
Location: Chester
Job Description:
Marks & Spencer in Chester is seeking a Customer Service Team Manager to lead a team of 12 Customer Advisers and deliver exceptional service to every customer, every time. You will drive satisfaction, manage performance and protect the M&S brand through effective service recovery and complaint handling.
Based in our Chester Support Centre, this full-time role requires leadership, strong communication and the ability to thrive in a hybrid working environment.
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Posted: July 16th, 2026