Retail Customer Advisor (Brighton, Western Road) – 16 hours

Retail Customer Advisor (Brighton, Western Road) – 16 hours

We’re looking for a part‑time Retail Customer Advisor to join our team in Brighton, Western Road. This role focuses on delivering excellent customer service and achieving sales targets in a vibrant retail environment.

• Part‑time: 16 hours per week over 3‑4 days, including weekends on rotation.
• Location: Brighton, Western Road.
• Salary: £13.72 per hour + a 15% on‑target bonus paid monthly based on store performance.

Key Responsibilities

• Engage customers and guide them through the product range.
• Provide tailored solutions for mobile or network inquiries.
• Meet personal and store sales KPIs.
• Deliver a positive and inclusive customer experience.
• Collaborate with team members to maintain a high‑performing environment.

Qualifications & Training

• No prior product knowledge required; full training provided.
• A strong passion for customer service and the ability to understand and meet customer needs.
• A resourceful, proactive attitude towards problem‑solving.
• Ambition and drive to learn and grow within the business.

What We Offer

• Competitive hourly rate with performance bonus.
• Flexible pay structure: up to 31 days off plus 2 bank holidays.
• Personalised benefits: discounts, vouchers, pension plan, and more.
• Ongoing development opportunities and career progression.

Additional Information

We support reasonable adjustments during the interview process. If you require any support, please contact our recruitment team.

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