CS Operations Manager: Growth & Health Intelligence

ScreenCloud is seeking a Customer Success Operations professional to act as the operational and analytical engine behind CS growth. You will own retention/expansion reporting, renewal forecasting, and health scoring, while driving data-driven improvements across the CS function.

You will work in a hybrid setup with 2–3 days in the office, collaborating with Product, Engineering and Finance to translate data into actionable insights and scalable processes.

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