Surrey Hospices Partnership – Project Manager

Surrey Hospices Partnership – Project Manager

Location: Hybrid/any of the 4 hospice sites

Hours of work: 37.5 per week

Salary: £75,000 per annum

Contract: Fixed Term 12 months

We are seeking a Project Manager to undertake a new role supporting the four adult hospices in Surrey, which provide palliative and end-of-life care to people living across Surrey. The role is to support the hospice partnership’s joint vision of working in partnership to provide the best possible support and care, helping to ensure that the hospices have a stronger, collective voice within the wider health and care system and are well positioned to influence future service development and commissioning.

Scope of the Role

The Project Manager will:

• Support the drive for improved data collection and consistent reporting;
• Generate ideas for service improvements;
• Demonstrate the case for fair funding for all hospices in the collaborative.

Main Duties

• Improve integrated palliative and end-of-life care outcomes across Surrey through effective collaboration, innovation, and project delivery.
• Develop foundational capabilities needed to operate as a partnership (shared data, ways of working, trusted networks and project capability).
• Identify opportunities and develop initiatives to improve consistency and quality of hospice services across Surrey, including working with NHS partners.

Deliverables in the First Year

• A common data set covering clinical services, finances and income generation and workforce across the hospices.
• Development of effective ways of working and trusted relationships between staff across the hospices and partner organisations.
• A case for change/strategy identifying areas where partnership working can deliver greatest benefit, along with a proposed delivery plan.
• Individual project proposals to deliver improvements to clinical (and other) services, potentially between hospices or with NHS, local government or other community partners.
• Demonstrable early improvements or pilots that evidence the benefit of collaborative working.
• Support the coordination of hospice input to NHS and system initiatives and consultations, ensuring a consistent and aligned partnership response.

Responsibilities

1. Build and maintain a common data set, identify common methodologies, tackle inconsistencies and develop a set of KPIs to be agreed by all four hospices. Track those KPIs over time.
2. Create a programme of activities to build understanding and trust between the four hospice senior leadership teams.
3. Make proposals for light-touch governance for how the partnership should work as it starts to develop and mature.
4. Work closely with colleagues in the Sussex Hospice Alliance to ensure (as much as possible) ideas are joined up and aligned.
5. Use data and insight to identify variation, gaps and opportunities, and support evidence-based decision making across the partnership.
6. Build the case for change/strategy document identifying opportunities to improve patient outcomes and organisational sustainability, underpinned by robust evidence and data.
7. Develop a delivery plan with costed project ideas to realise the case for change/strategy, along with an prioritised set of proposals to be agreed by the hospice partnership.
8. Lead the planning, implementation and evaluation of agreed projects including benefits realisation and measurement of impact.
9. Act as a central point of contact for collaboration initiatives, and facilitate cross-organisational working.
10. Support funding applications, including grants, business cases and partnership investments as required.
11. Produce regular monthly progress reports to keep hospices and other stakeholders informed and engaged on all activities, including keeping track of any expenditure and financial performance.
12. Build and maintain strong relationships with key stakeholders including hospices, NHS and local government partners, primary and secondary care, community and voluntary sector organisations.
13. Prepare and, as required, present reports to senior leadership, boards and external stakeholders.
14. Support coordination of hospice input into NHS initiatives, consultations and system programmes, including drafting responses and ensuring a consistent, aligned partnership position.
15. Provide a unique opportunity to shape a developing partnership and make a tangible difference to palliative and end-of-life care across Surrey.

Safeguarding, Equality, Diversity, and Inclusion

Role holders are required to understand their responsibilities in the safeguarding context, ensuring that the hospice reduces the risk of harm or abuse of adults and children at risk.

• Adhere to the hospice safeguarding policy which supports the local authority’s multi-agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
• Inform the appropriate hospice professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

We are committed to an Equal Opportunities approach, valuing and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

Person Specification

Qualifications

• Educated to degree level or equivalent experience or professional qualification.
• Evidence of continuing professional development.
• Project management experience.
• Leadership and management experience.

Person Qualities and Other Requirements

• Compassionate and values-driven.
• Collaborative and relationship-focused.
• Self-motivated, able to work autonomously.
• Resilient and adaptable.
• Able to engage others, provide challenge, confidently upwards manage and hold others to account for timely delivery.
• Politically astute, with the ability to navigate complex stakeholder environments.

Skills, Ability and Knowledge

• Good understanding of evolving NHS and Local Government commissioning landscape.
• Good understanding of hospices.
• Excellent interpersonal, presentation and communication skills.
• Ability to network, build and maintain collaborative relationships with a range of stakeholders.
• Ability to analyse numerical and written data, assess options and draw appropriate conclusions.
• Strong organisational skills to lead and coordinate multiple projects simultaneously.
• Experience securing funding or writing business cases.
• Understanding data, digital and information sharing challenges within health and care.

Experience

• Experience leading and delivering change and strategy development in a complex environment.
• Evidence of effective partnership working.
• Significant experience of working with a range of people at all levels, including senior clinicians / senior management.
• Experience of working across organisational or system boundaries (e.g. Integrated Care System).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly called CRB) to check for any previous criminal convictions.

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