Global Control Room Supervisor – 24/7 Incident Leader

Mitie Group plc is seeking a Control Room Supervisor to oversee the 24/7 LCC operations in a fast-paced environment. The role requires rapid incident handling, out-of-hours decision making, and clear escalation to client leads.

You will coach controllers and drive continuous improvement across the team. The successful candidate will have experience in security operations, excellent communication, and the ability to maintain high standards of customer service.

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